Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged 25% of your session.

If you give you us less than a 2 hour notice, you will be charged 50% of your session.

This amount must be paid prior to your next scheduled appointment. 

No-shows
Anyone who either forgets or does not call/text to cancel their appointment PRIOR to the scheduled appointment time for whatever reason will be considered a “no-show.” They will be charged 50% of the cost of their “missed” appointment.

This amount must be paid prior to your next scheduled appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

 

**You will be allowed a one-time forgiveness if you cancel your appointment less than 24hrs before your scheduled time or miss your appointment due to a no-show. This means that you will not be charged the 10.00 fee for the cancellation fee or 50% of the cost of the treatment for the 1st time these circumstances happen to you.

We look forward to serving you!